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Tips to Fix Your Washing Machine That Won't Drain

July 26, 20264 min readWasher

Learn how to troubleshoot your washing machine if it's not draining properly, with steps and tips from Decatur Solution Works.

Tips to Fix Your Washing Machine That Won't Drain - Decatur Solution Works appliance repair guide

Understanding Why Your Washing Machine Won't Drain

Is your washing machine leaving your clothes sopping wet? A washing machine that won't drain can be frustrating, but don't worry! There are several simple issues that could be causing the problem. Before you panic or call a professional, let’s explore some troubleshooting steps you can try at home.

Common Causes of Drain Issues

The first step in fixing a washing machine that won't drain is understanding why it might be happening. Here are some common reasons:
  • Blocked Drain Hose: The drain hose may be kinked or clogged with debris.
  • Clogged Pump Filter: Objects like coins and lint can accumulate.
  • Malfunctioning Pump: The pump might be faulty or broken.
  • Overflowing Detergent: Using too much detergent can cause soap scum build-up.

Troubleshooting Steps

Here are some practical steps you can take to troubleshoot the issue:

1. Check the Drain Hose

Start by inspecting the drain hose:
  • Ensure that it’s not kinked or bent.
  • Look for any blockages in the hose or connections. Remove any debris you find.
  • Make sure the hose is positioned at the correct height according to your model’s requirements (generally 30-40 inches high).

2. Clean the Pump Filter

If your washing machine has a pump filter:
  • Turn off the machine and unplug it.
  • Locate the filter (usually at the front bottom of the machine).
  • Open it slowly to avoid spilling any remaining water.
  • Clean out any buildup of debris, lint, and foreign objects.

3. Inspect the Lid Switch

On top-loading washers, the lid switch can also affect draining:
  • Open and close the lid to see if you hear a clicking sound.
  • If the lid switch is faulty, it may need to be replaced. This is essential for the machine to enter the drain cycle.

4. Evaluate Your Detergent Usage

Using the wrong type of detergent, or too much of it can lead to overflowing suds:
  • Check your detergent cap and consider using a high-efficiency (HE) detergent if you have a HE washer.
  • Scale back on the amount you're using.

5. Examine the Water Pump

If the above steps didn’t resolve the issue:
  • Look for any strange noises that might indicate a malfunction in the water pump.
  • Check for obvious signs of damage or wear and tear.
  • If you're not comfortable checking this, it might be time to call a professional.

When to Call a Professional

If you’ve gone through these steps and your washing machine still won't drain, it may be best to seek help:
  • If you're uncomfortable inspecting parts of your washer.
  • If you suspect the water pump or motor is failing.
  • If your troubleshooting efforts don’t yield results.
At Decatur Solution Works, we specialize in washing machine repair and can identify problems quickly and efficiently. Just give us a call at 678-525-0474, and one of our skilled technicians will be on their way to help you in Decatur, Stone Mountain, Lithonia, Tucker, Conyers, or anywhere in DeKalb County.

Conclusion

Dealing with a washing machine that won't drain is an inconvenience, but you can often solve the problem yourself. Following these steps might just save you a costly repair. If you ever find yourself in need of professional assistance, don’t hesitate to reach out to us at Decatur Solution Works. We’re here to help!

Call us today, and let’s get your laundry back in action!

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