DECATUR SOLUTION WORKS
Appliance Repair
Back to Blog
HomeBlogWasher

How to Fix a Washing Machine That Won't Drain

September 13, 20266 min readWasher

Is your washing machine refusing to drain? Follow these troubleshooting steps to get it back in action!

How to Fix a Washing Machine That Won't Drain - Decatur Solution Works appliance repair guide

Understanding the Problem

Having a washing machine that won't drain can be frustrating for any homeowner. Whether you're in Decatur, Stone Mountain, or Lithonia, the last thing you want is a tub full of soapy water and laundry that’s stuck. Thankfully, there are some practical troubleshooting steps you can try before calling for professional help.

Common Causes of a Washing Machine That Won't Drain

Before diving into solutions, it's important to pinpoint potential causes. Here are some common issues:
  • Clogged Drain Hose: Over time, lint, debris, or even small items can clog the drain hose.
  • Blockage in the Pump: Objects like coins or fabric can get stuck in the pump.
  • Faulty Lid Switch: If your washing machine thinks the lid is open, it won't drain.
  • Pump Issues: The pump itself might be malfunctioning due to wear and tear.

Troubleshooting Steps to Try

1. Inspect the Drain Hose

  • Check for Kinks: Make sure the hose is not bent or kinked, as this can block water flow.
  • Clear Debris: Disconnect the hose and check for any visible blockages. You can use a plumber's snake or a long brush to remove any buildup.

2. Check the Pump Filter

  • Most washing machines have a pump filter that can become clogged. To find it:
- Turn off and unplug your machine. - Locate the filter, usually near the front bottom of the machine. - Unscrew the filter cap and clean any debris.

3. Examine the Lid Switch

  • Test the Switch: If the machine lid doesn’t activate the switch properly, it won’t allow the drain cycle to start. To test the switch:
- Open and close the lid while listening for a click. - If you don't hear a click, the lid switch may need replacement.

4. Listen for the Drain Pump

  • Run a Spin Cycle: Start a spin cycle and listen for the drain pump. If you don't hear it running:
- Verify that the machine is plugged in. - Check the circuit breaker. - If the pump is silent, it may need replacing.

5. Test with a Load of Towels

  • If all checks seem fine, run a load of towels through your washing machine. This test can help determine if the issue was due to an overload of laundry.

6. Call a Professional

If you've tried the above steps and your washing machine still won't drain, it may be time to call a professional appliance repair service. At Decatur Solution Works, our skilled technicians are just a call away at 678-525-0474 and can diagnose and fix the issue efficiently.

When to Call Decatur Solution Works

Repairing washing machines can sometimes be complicated, and if you notice strange noises, water leaks, or persistent problems even after your troubleshooting efforts, it’s wise to seek assistance. We happily serve homeowners throughout Decatur, Tucker, Conyers, Lithonia, Stone Mountain, and all of DeKalb County to ensure your home appliances run smoothly.

Conclusion

A washing machine that won’t drain can be resolved with a bit of troubleshooting. By following these steps, you may be able to fix the problem yourself, saving you both time and money.

If you still encounter issues, remember that Decatur Solution Works is here to help with same-day service to ensure your laundry doesn’t pile up!

Feel free to reach out anytime at 678-525-0474 for expert assistance and enjoy clean, fresh laundry again!

Need a Repair?

Same-day appliance repair in Decatur & DeKalb County

Factory-trained technicians, transparent pricing, 90-day warranty. Book before noon for same-day service.

DECATUR SOLUTION WORKS
Appliance Repair

Expert appliance repair in Decatur GA, Stone Mountain & DeKalb County. Same-day service for washing machines, dryers, refrigerators, and ovens.

(678) 525-0474
Contact
Service Areas

Decatur • Avondale Estates • Scottdale • Stone Mountain • Tucker • Clarkston • Lithonia • Conyers • Snellville • Lilburn • Norcross • Chamblee • Doraville • Dunwoody • Sandy Springs • East Point • College Park • Forest Park • Ellenwood • Morrow • Stockbridge • Riverdale • Jonesboro • Atlanta • Pine Lake • Stonecrest • Belvedere Park • Candler-McAfee • Druid Hills • Gresham Park • North Decatur • North Druid Hills • Panthersville • Redan • East Atlanta

We Accept
VENMO
VISA
MASTERCARD
AMERICAN EXPRESS
DEBIT CARDS
CASH
© 2026 Decatur Solution Works. All rights reserved.