Emergency Appliance Breakdown? Same-Day Service Available!

DECATUR SOLUTION WORKS
Appliance Repair
Appliance repair for property management - Decatur Solution Works technician repairing a refrigerator in a managed rental unit in Metro Atlanta
Commercial Service β€” 24/7 Emergency Response

Appliance Repair for Property Management Companies
across Metro Atlanta

Local Service Notice:Decatur Solution Works provides EPA 608 certified commercial refrigeration repair strictly in Decatur, DeKalb County, and surrounding Metro Atlanta communities. We do not dispatch outside our Georgia service footprint.

Decatur Solution Works is the appliance repair vendor for property management companies, apartment complexes, and landlords across Metro Atlanta. When a tenant's refrigerator, stove, dishwasher, washer, or dryer goes down, you send one work order and we handle the rest β€” no chasing a repairman while the tenant chases you. From property management appliance repair for a single rental to appliance repair for apartment complexes and multifamily appliance repair across an entire portfolio, one phone number and one booking form cover every property you manage β€” rental property appliance repair, tenant appliance repair and appliance work orders handled by one preferred appliance repair vendor.

For Business Accounts
Why Businesses Choose Us
  • Priority scheduling for managed properties
  • One point of contact for your whole portfolio β€” one phone number and one booking form for every property
  • $89 diagnostic fee credited toward the repair
  • 90-day parts & labor warranty on commercial repairs
  • 30+ years of hands-on master experience, EPA-certified
What We Service

Commercial Services We Provide

Refrigerators

Not cooling, leaking, ice maker and water dispenser failures in tenant units β€” repaired with OEM parts, usually in one visit.

Ranges, Stoves & Ovens

Gas and electric ranges β€” igniters, elements, thermostats and control boards, with gas safety checks on every gas range.

Dishwashers

Not draining, not cleaning, leaking or dead β€” the most common apartment appliance repair service call we run.

Washers & Dryers

In-unit washers and dryers plus shared laundry room equipment β€” drain pumps, door seals, heating elements and belts.

Ice Makers & Microwaves

Built-in ice makers and over-the-range microwaves in managed units, repaired or replaced on your approval.

Rental-Unit Brands

Whirlpool, GE, Frigidaire, Hotpoint, Amana, Kenmore, Maytag, Samsung and LG β€” the brands common in rental units, with parts on the truck.

How It Works

How Appliance Work Orders Work With Us

  1. 1

    You send the work order

    Call, text, or use our online booking form with the property address, unit number, tenant contact, and the appliance problem.

  2. 2

    We schedule directly with your tenant

    Inside a 1-to-2-hour arrival window, so you are never the middleman passing messages back and forth.

  3. 3

    Our technician diagnoses on the spot and repairs with OEM parts

    Most jobs are finished in a single visit.

  4. 4

    You get a documented invoice

    Made out to your management company (never the tenant) with the unit number and the work performed on it, for your records and owner reporting. If an appliance is not worth repairing, we tell you straight before any money is spent.

Property managers: send a work order and we take it from there β€” we schedule with your tenant and invoice your company.

Send a Work Order

  • We schedule directly with your tenant
  • Invoice goes to your management company, never the tenant
  • Unit number and work performed on every invoice
Property Management Work Order

$89 diagnostic fee credited toward the repair Β· Invoiced to your management company Β· 90-day parts & labor warranty on commercial repairs Β· Privacy Policy

Industries Served

Trusted by Metro Atlanta Businesses

From single-location restaurants to major retail accounts, our commercial team has the experience to keep your business running.

  • Property management companies
  • Apartment complexes and multifamily communities
  • Landlords with rental portfolios
  • HOAs and condo associations
  • Student housing and corporate rentals
Apartment appliance repair service - Decatur Solution Works technician repairing a Whirlpool washer in a rental unit
Service Area

Commercial Service Across Metro Atlanta

DecaturAvondale EstatesScottdaleStone MountainTuckerClarkstonLithoniaConyersSnellvilleLilburnNorcrossChambleeDoravilleDunwoodySandy SpringsEast PointCollege ParkForest ParkEllenwoodMorrowStockbridgeRiverdaleJonesboroAtlantaPine LakeStonecrestBelvedere ParkCandler-McAfeeDruid HillsGresham ParkNorth DecaturNorth Druid HillsPanthersvilleRedanEast AtlantaBrookhavenSmyrnaLawrencevilleMariettaMabletonMcDonoughUnion CityFairburnDuluthPeachtree CornersLakeside / Toco Hills
Commercial Pricing
Diagnostic Fee: $89 β€” credited toward the repair

Our $89 diagnostic fee covers the technician’s on-site inspection and root-cause diagnosis of the appliance in the unit. It is credited toward the repair when you approve the work. Repairs are quoted before we start, and every invoice goes to your management company β€” never the tenant.

Property managers: call (678) 525-0474 or send a work order through our booking form and we will take it from there.
Common Questions

Commercial Service FAQ

Do you invoice the property management company or the tenant?
We invoice the management company or property owner directly, with the property address, unit number, appliance, and work performed on every invoice. Tenants are never billed.
Do you schedule with tenants directly?
Yes. Send us the work order with the tenant's contact information and we arrange the appointment with the tenant inside a 1-to-2-hour window and keep you updated.
Is there a minimum number of units?
No. We work with single-property landlords, small rental portfolios, and large apartment complexes the same way β€” one work order at a time.
What does a service visit cost?
Our diagnostic fee is $89, and it is credited toward the repair when you approve the work. Repairs are quoted before we start.
What areas do you cover for property management accounts?
All 46 of our Metro Atlanta service areas, including Decatur, Atlanta, Stone Mountain, Lithonia, Tucker, Clarkston, Chamblee, Conyers, and Snellville.
Request Service

Commercial Intake Form

Submit a commercial service request below. A dispatcher will reach out within one business hour with a quote, ETA, and account setup details if you’re a new account.

  • Direct line to commercial dispatcher
  • Net-30 terms for business accounts
  • PO matching & detailed invoicing
  • 24/7 emergency dispatch for contract accounts
Diagnostic Fee: $89 (credited toward the repair)

Covers the on-site inspection and root-cause diagnosis of the appliance in the unit. Credited toward the repair when you approve the work; the invoice goes to your management company.

Commercial Service Request

Equipment Down? Request Priority Commercial Service

Don't let a breakdown slow your business down. Submit your details for a fast response and expert EPA 608 certified technician dispatch.

$89 diagnostic fee credited toward the repair Β· Invoiced to your management company Β· 90-day parts & labor warranty on commercial repairs Β· Privacy Policy

Georgia Β· Metro Atlanta Only

Schedule Local Commercial Refrigeration Repair in Decatur & Metro Atlanta

Fast diagnostic dispatch across DeKalb County.

  • Decatur, GA hub β€” ZIPs 30030, 30032, 30033, 30034, 30035
  • DeKalb County: Tucker, Stone Mountain, Lithonia, Clarkston, Avondale Estates
  • Metro Atlanta: Atlanta, Ellenwood, Stockbridge, Conyers
  • Georgia service footprint only β€” no out-of-state dispatch
Google Guaranteed Service Provider - Decatur Solution Works
Decatur Solution Works LLC Β· 2318 Newgate Drive, Decatur, GA 30035 Β· (678) 525-0474Google Guaranteed Β· EPA 608 Certified Β· 90-day parts & labor warranty on commercial repairs