Emergency Appliance Breakdown? Same-Day Service Available!
Decatur, GA is home. Our shop sits at 2318 Newgate Drive — 5 minutes from Decatur Square, 3 minutes from Suburban Plaza, and 4 minutes from Emory. We've been the go-to appliance repair company for Decatur homeowners since 2007, factory-trained on every major brand from Samsung, LG, GE, and Whirlpool to premium built-ins like Sub-Zero, Wolf, Thermador, GE Monogram, and Bosch Benchmark. Our trucks are stocked with the parts Decatur homes need most — heating elements, drain pumps, water inlet valves, gas igniters, ice maker assemblies — so most repairs finish on the first visit. Same-day service is not a promise. It's the default.
Decatur is our home base. Our shop at 2318 Newgate Drive puts a stocked truck within minutes of Decatur Square, Oakhurst, Winnona Park, the MAK Historic District and Great Lakes, covering ZIPs 30030, 30032, 30033, 30034 and 30035. Whether you are in a 1920s Oakhurst bungalow with a gas range or a new Suburban Plaza townhome with a Samsung French-door fridge, we know the homes, the brands and the shortest route to your door.
We're in and out of Oakhurst, Winnona Park and Great Lakes every week, so your technician already knows the way.
Factory-trained on Samsung, LG, GE, Whirlpool, Maytag, Kenmore, Bosch, Sub-Zero and Wolf. $89 diagnostic fee, credited toward your repair, with a 1-year parts & labor warranty (one year on OEM parts) on every fix.
Decatur Square restaurants, the East Ponce and Church Street cafés, Suburban Plaza grocers and the food-service kitchens around Agnes Scott and Emory count on us when a walk-in cooler warms up or a reach-in freezer stops holding temperature. Our EPA 608 Type I certified technicians handle refrigerant recovery, compressor and condenser fan failures, evaporator icing and thermostat faults on walk-in coolers, reach-in freezers, prep tables and ice machines, with a flat-rate $250 commercial diagnostic and priority dispatch for Decatur businesses.
Federally certified for refrigerant recovery and handling on commercial refrigeration equipment.
Full system inspection and a written repair quote before any work begins. Priority same-day dispatch for Decatur food-service accounts.
Step-by-step troubleshooting written by the same EPA 608 Certified technicians who service Decatur homes and kitchens. Check the free fixes first, then book a local visit.
From Decatur Square to every neighborhood corner, our trucks are stocked with parts and our techs know Decatur routes by heart.
“Called about my Samsung dryer not heating in Oakhurst. Same-day service, factory-trained tech, in and out in under an hour. Decatur Solution Works is the real deal — they know Decatur homes because they ARE Decatur.”
Seasonal maintenance checks for your refrigerator, washer, dryer, oven and dishwasher — the same items our factory-trained techs inspect to prevent the breakdowns that cost $300+ to fix.
Testimonials from homeowners we've served across Decatur and Metro Atlanta.
“LG refrigerator stopped cooling and I was about to lose all my food. They came out within 2 hours and got it running again. The diagnostic fee was credited toward the repair. Very professional.”
“Our GE Monogram ice maker stopped working. Other companies said they don't service high-end brands but Decatur Solution Works fixed it no problem. Factory-trained techs make the difference.”
“Gas stove burner wasn't lighting. They replaced the igniter same day. Transparent pricing — told me the cost upfront before doing any work. Will use them again for sure.”
Our shop is at 2318 Newgate Drive, Decatur, GA 30035 — a 5-minute drive from Decatur Square, 3 minutes from Suburban Plaza, and 4 minutes from Emory University. We've been serving DeKalb County from this location since 2007.
We're based IN Decatur — most Decatur addresses see a tech within 60–120 minutes when booked before noon Mon–Fri (11 AM Sat–Sun). Downtown Decatur, Oakhurst, Winnona Park, and Suburban Plaza addresses often get same-hour service.
Every Decatur ZIP: 30030 (City of Decatur / Oakhurst), 30032 (Belvedere Park / Candler-McAfee), 30033 (North Decatur / Emory), 30034 (Panthersville / South Decatur), and 30035 (East Decatur / Newgate). No travel fees within the entire Decatur service zone.
Yes — our techs are factory-trained on every premium built-in brand. Many Decatur MAK Historic District, Winnona Park, and Great Lakes homes have Sub-Zero, Wolf, Thermador, GE Monogram, and Bosch Benchmark appliances and we service them all on the first visit.
Yes — we're licensed for gas appliance work in Georgia and we handle Oakhurst, MAK, and downtown Decatur historic-home gas connections regularly. Every gas repair is code-compliant and safety-inspected before we leave.
Residential diagnostic is $89 flat and is credited toward your repair once approved. Most repairs run $145–$380 depending on the part. Premium-brand repairs (Sub-Zero, Wolf, Thermador) typically run $245–$625 due to specialized parts. Every quote is up-front and in writing.
Decatur restaurants, grocers and food-service accounts get priority dispatch. Our Decatur shop is just minutes from Decatur, so most walk-in cooler and reach-in freezer emergencies see an EPA 608 Type I certified technician the same day, typically within a 2 to 4 hour window. Call (678) 525-0474 and tell dispatch it is a commercial refrigeration emergency.
The flat $250 commercial service call covers dispatch to your Decatur location, a full electrical, refrigerant-pressure and compressor evaluation of the walk-in cooler, reach-in freezer, prep table or ice machine, and a written flat-rate repair quote before any work begins. It is a fixed diagnostic fee, separate from the repair cost, so there are no surprises on the invoice. Net-30 and PO accounts are available for established businesses.
Fill out the form below and a Decatur dispatcher will call to confirm your appointment window — most repairs finished in one visit.
You'll get a confirmation before your appointment, and a text when your technician is on the way.