Decatur, GA is home. Our shop sits at 2318 Newgate Drive — 5 minutes from Decatur Square, 3 minutes from Suburban Plaza, and 4 minutes from Emory. We've been the go-to appliance repair company for Decatur homeowners since 2007, factory-trained on every major brand from Samsung, LG, GE, and Whirlpool to premium built-ins like Sub-Zero, Wolf, Thermador, GE Monogram, and Bosch Benchmark. Our trucks are stocked with the parts Decatur homes need most — heating elements, drain pumps, water inlet valves, gas igniters, ice maker assemblies — so most repairs finish on the first visit. Same-day service is not a promise. It's the default.
We service every neighborhood across Decatur including Downtown Decatur (City of Decatur), Oakhurst, Winnona Park, MAK Historic District, and more — covering ZIPs 30030, 30032, 30033, 30034, 30035.
From Decatur Square to every neighborhood corner, our trucks are stocked with parts and our techs know Decatur routes by heart.
“Called about my Samsung dryer not heating in Oakhurst. Same-day service, factory-trained tech, in and out in under an hour. Decatur Solution Works is the real deal — they know Decatur homes because they ARE Decatur.”
Our shop is at 2318 Newgate Drive, Decatur, GA 30035 — a 5-minute drive from Decatur Square, 3 minutes from Suburban Plaza, and 4 minutes from Emory University. We've been serving DeKalb County from this location since 2007.
We're based IN Decatur — most Decatur addresses see a tech within 60–120 minutes when booked before noon Mon–Fri (11 AM Sat–Sun). Downtown Decatur, Oakhurst, Winnona Park, and Suburban Plaza addresses often get same-hour service.
Every Decatur ZIP: 30030 (City of Decatur / Oakhurst), 30032 (Belvedere Park / Candler-McAfee), 30033 (North Decatur / Emory), 30034 (Panthersville / South Decatur), and 30035 (East Decatur / Newgate). No travel fees within the entire Decatur service zone.
Yes — our techs are factory-trained on every premium built-in brand. Many Decatur MAK Historic District, Winnona Park, and Great Lakes homes have Sub-Zero, Wolf, Thermador, GE Monogram, and Bosch Benchmark appliances and we service them all on the first visit.
Yes — we're licensed for gas appliance work in Georgia and we handle Oakhurst, MAK, and downtown Decatur historic-home gas connections regularly. Every gas repair is code-compliant and safety-inspected before we leave.
Residential diagnostic is $89 flat and is credited toward your repair once approved. Most repairs run $145–$380 depending on the part. Premium-brand repairs (Sub-Zero, Wolf, Thermador) typically run $245–$625 due to specialized parts. Commercial service calls are a flat $250 — separate from the repair cost, not deducted. Every quote is up-front and in writing.
Yes — Decatur Square restaurants, Emory-area coffee shops, and DeKalb commercial kitchens are among our top accounts. We service walk-in coolers, ice machines, commercial dishwashers, and cooking equipment with same-day dispatch.